Your IT support is now targeted on the speed with which we solve your challenges.
Our new target is to solve 100% of your Contract support incidents each day in less than 2 hours on average
You receive 4 types of service from us:
1) Contract. This is corrective/reactive action to fix an IT fault. It is included [...]
Entries Tagged as 'Customer Satisfaction'
Client Announcement - Service Targets
March 14th, 2008 · No Comments
Tags: Customer Satisfaction · News · Service Targets
IT Support Without The Usual Headaches
September 28th, 2007 · 4 Comments
Firstly, thanks and welcome to both our new blog and our first ever posting!
Being in IT support for small businesses, it can be quite stressful. You get our absolute best, responding as rapidly and efficiently to your IT challenges as often as they happen. And we care deeply and passionately about how well we do [...]
Tags: Customer Satisfaction · IT Support · Survey · Updated Articles

