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Entries Tagged as 'IT Support'

The Big Green “Go” Button - How Remote IT Support Works For Small Business

October 24th, 2007 · 5 Comments

In the days before broadband, when you developed a computer headache, the pain was worsened by getting an engineer to talk you through it over the phone, or enduring while you waited for an engineer to arrive at your office.
Nowadays, broadband has seriously changed that.
Pretty much any PC connected to the Internet can be supported [...]

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Tags: IT Support

What Does IT Support Really Mean?

September 28th, 2007 · 2 Comments

Virtually any small business, barring perhaps sole traders based at home, should get to know what IT support really means.
It may be a bit obvious, but nearly every business is now reliant upon IT. Email, doing the accounts, producing documents, quotations, invoices, and managing their operations.
It is simultaneously an enabler and a barrier. [...]

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Tags: IT Support · Updated Articles

IT Support Without The Usual Headaches

September 28th, 2007 · 4 Comments

Firstly, thanks and welcome to both our new blog and our first ever posting!
Being in IT support for small businesses, it can be quite stressful. You get our absolute best, responding as rapidly and efficiently to your IT challenges as often as they happen. And we care deeply and passionately about how well we do [...]

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Tags: Customer Satisfaction · IT Support · Survey · Updated Articles