An eye for an eye. A tooth for a tooth. The old Mesopotamian philosophy to make sure that one action had a counter-balancing opposite - were they right?
This month, we achieved an imbalance which needed addressing. We marginally under-performed. So we became Mesopotamian.
For those who don’t know, we ask our clients to rate us each [...]

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(Scroll down to see the video - and then back up again to find out why on earth someone would do that!)
As the victim in this cruel experiment gone wrong (of our own making admitedly), this picture is just a taste of the absolute horror I experienced.
The video a little further down is even more [...]

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A luminous orange dunce’s hat, leopard skin letter “D”, leopard skin flaps, and blue feathers were donned by one of our directors, Steve Carr.
Why? Because clients receive our commitment to service. If we do not perform, instead of the front-line troops feeling the pain of our disappointment, the directors are forced to experience what it [...]

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