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Service Targets - 1st July 2008

Tue, July 1, 2008 Posted by Ian DennyLike this article? Send it to a friend! Like this article? Send it to a friend!
Service Targets

Target Met? Yes

Average Fix Time: 59 minutes

Percentage of incidents signed off within 1 hour: 70%

Percentage of incidents signed off within 4 hours: 90%

Comments:

Back on target and a strong performance dipping under the 1 hour average level.

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